Refund policy
Return & Store Credit Policy
At Fancy-ish, we want you to love your purchase! Because many of our items are shipped directly from our suppliers, we handle return requests on a case-by-case basis.
Returns
If you are unhappy with your order, please contact us within 3 days of delivery to request assistance. Do not send items back without contacting us first and receiving return instructions.
To be eligible for consideration, items must be unworn, unused, unwashed, and in their original condition with tags and packaging intact, when applicable.
Store Credit
Fancy-ish does not offer cash refunds for change-of-mind purchases, incorrect size selections, or items that are no longer wanted.
If a return is approved, compensation may be issued as Fancy-ish store credit. Store credit may be used toward a future purchase at Fancy-ish.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive an item that is damaged, defective, or incorrect, contact us within 3 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos or videos showing the problem
Once reviewed, we will work with you to determine the appropriate resolution. Depending on the situation, we may offer store credit, a replacement when available, or another appropriate resolution.
Non-Returnable Items
The following items are not eligible for return or store credit unless they arrive damaged, defective, or incorrect:
- Sale or clearance items
- Gift cards
- Items that have been worn, washed, altered, or damaged after delivery
- Items returned without prior authorization
Return Shipping
If a return is authorized, customers may be responsible for return shipping costs unless the item was damaged, defective, or incorrect.
Please do not send your purchase back to the address on the original package. Contact Fancy-ish first for return instructions.